“Here’s my semi-shameful secret: I like reader reviews. I often make a point of seeking them out. When reporters used to interview me on the subject, I’d feel obliged to note that you can find reviews on Amazon and (even more commonly) on Goodreads that are as considered, thorough, and well-written as anything that used to appear in your local newspaper. But actually I don’t care much about those reviews. I already know how people like me, people who read books professionally and with a particular set of aesthetic values, respond to a text. I go to reader reviews to see how the other half reads.”

“You are utterly familiar with the rule of ablaut reduplication. You’ve been using it all your life. It’s just that you’ve never heard of it. But if somebody said the words zag-zig, or ‘cross-criss you would know, deep down in your loins, that they were breaking a sacred rule of language. You just wouldn’t know which one.”

Some of that decline was attributed to a lack of new big hits to compete with a string of blockbusters last year, and to a cooling off of the sale of adult coloring books. A poor retail environment that cut into store traffic was another factor hurting sales, but B&N founder Len Riggio, who has returned as CEO following the dismissal of Ron Boire in August, acknowledged that B&N “[shot] ourselves in the foot somewhat by making unprecedented inventory reductions,” as well as “cutting expenses in the worst areas, mainly retail floor personnel.”

“What does working in a bookstore do to a writer, that isn’t done in an MFA workshop or in some other, self-cultivated environment devoted to books? For me, it’s radically expanded my reading list, my relationship to books, and how I treat the work of other writers in relation to my own.”