“I spent a lot of last year feeling like I didn’t make a difference. [Some colleagues] were saying some sweet things to me about different ways that I impacted their lives and how I could never leave. I sat there and I felt so embraced and comforted by everything that I was hearing, and loved — really, genuinely loved. … I woke up the next day, and I sent my letter of resignation. That was it.” – The New York Times