“How can we change what we do so that we are bringing in more readers in more places to be more engaged. It’s not a question purely of page views, but more engaged: the term that encompasses both sheer numbers and the kind of readers they are, whether they are subscribers, how long they’re spending on the articles, where in the world they’re located. So what we want in classical music, and what everyone in the paper wants, is to be bringing our journalism to a substantive and engaged readership.”