“Here’s the hard part when it comes to popular music. Pop is fun — it helps people relax and temporarily abandon their inhibitions, to express hidden parts of themselves and to open themselves up to others, including others fundamentally different from themselves. The music industry relies on the fantasy that pop is welcoming to all — to anyone who’s willing to buy a record (now a download or a streaming service subscription) or a concert ticket. Yet this is, in fact, a dream that’s often contradicted by reality.”