Crisis is everywhere. We are surrounded by it. It’s in the news headlines, in the text we just got from a family member and even in the daily operations of our organizations. Crisis can be both internal and external, personal and public. Personally, it feels as if we are surrounded yet distant from this word and its meaning. When it is not taking place in our backyard, we often don’t think or feel the effects of a crisis so intensely. The ways in which we react to crisis situations are shaped by our identity. I believe organizations have … [Read more...]