Last weekend my daughter and I spent the morning at the National Zoo. She turns three later this summer and this was our fifth trip to the zoo since the weather turned nice this spring. Every visit is so different from the last one, even when our path is the same. I never know where she will decide to spend her time. This weekend it was the Amazonian House (a fortuitous side trip that started on the hunt for a potty). Kira was enthralled by the blue frogs, snakes, river fish and stingrays. And I loved discovering how few things she naturally … [Read more...]
Relinquishing Control
Editor’s note: As part of our blog event for The Summit at Sundance, we have invited participants in The Chief Executive Program to frame each of our problems to solve. Here, Keith Winsten takes on the problem: Engage users/customers/stakeholders as true collaborators in shaping an institution's agenda. Across many types of experiences, from retail to food to leisure, consumers are demanding more and more customization. And the rise of smart phones and other handheld digital media devices have made this customization available in real time. … [Read more...]
Committing to Engagement
Editor’s note: Over the next two weeks, we’ll feature posts around the final convening of our Chief Executive Program, The Summit at Sundance. We invite you to participate in an online discussion of four major issues facing the cultural field. In this post, Theresa Remick introduces the third problem statement. Problem to solve: Engage users/customers/stakeholders as true collaborators in shaping an institution’s agenda. Customers are shifting from passive consumers to active collaborators, and many desire experiences designed for and … [Read more...]
What’s your mandate?
My fellow cultural leaders, I am here today humbled by the task before me, grateful for the trust bestowed by ArtsJournal and mindful of the sacrifices borne by my predecessors. We live in a time of unprecedented challenge. And, as we navigate the rough seas of uncertainty, we must set our course toward a guiding light: the will of the people – our mandate. (Applause.) There have been many conversations here in the U.S. in recent weeks about mandates. What is President Obama’s mandate? What is Congress’ mandate? It’s a feature of every … [Read more...]