We have been considering the prospects for making the most of our organizations' post-pandemic potential. (Getting the Question(s) Right and Connect.) The thread that binds these posts together is this quote from Getting the Question(s) Right: So our questions should be, first, "What are our communities feeling/ experiencing?" and second, "How can we help them?" Once we have our questions right, we will need to position ourselves to be of … [Read more...]

The viability of our industry depends upon significantly expanding our base. To do so, we must connect with and come to matter to more and more people. This post is a follow up to an earlier one, Getting the Question(s) Right. It would probably be a good idea to read that if you've not done so. Here is an excerpt from the close of that post: So our questions should be, first, "What are our communities feeling/ experiencing?" and second, … [Read more...]