In Listen vs. Tell I spoke of the necessary switch from telling people about our work to listening to them as a pre-requisite for effective communication. As happens not infrequently, Carter Gilles responded thoughtfully and at length. He has given me permission to share his expansion on my thoughts here. This particular phrasing [Listen vs. Tell] reminded me of the work that the philosopher Carol Gilligan did I think in the 80s. … [Read more...]
Needs of the Field
Last time (The State of Engagement) I shared some thoughts about the status of community engagement in the nonprofit arts industry. Today I want to offer a few observations about the needs of our field with respect to community engagement. Before I begin I want to be clear that this does not purport to be an exhaustive list but simply some of the things that are most on my mind right now. Understanding/Awareness There is a great need for … [Read more...]
The State of Engagement
As I consider the future of ArtsEngaged and of my own role in the community engagement arena I am, of necessity, thinking about the status of community engagement in the nonprofit arts industry. If most (or even many) arts organizations were on a clear path to substantive community engagement there would be no need for training in and advocacy for community engagement. I'd be really (really, really) happy to ride off into the sunset. But from my … [Read more...]
Engagement as Pure Research
Community engagement sometimes begins as an attempt to accomplish a specific task–mount a festival, put on what is considered to be a performance relevant to community interests (note the construction of that phrase!), or, ahem, satisfy the requirements of a grant. By now, readers of Engaging Matters understand that any attempt to employ community engagement to achieve an organizationally-envisioned end result is, as I have heard described, bass … [Read more...]
Changes
This month I reach what the Social Security system thinks is my "full retirement" age. Knowing this was coming, I have been reflecting on the future of both Engaging Matters and of my business, ArtsEngaged. In August of this year Engaging Matters will be seven years old. For the first two years I posted twice a week. When that nearly killed me, I cut back to once a week, give or take time off for holidays. I continue to enjoy thinking and … [Read more...]
The Problem of “Engagement”
In March I had the privilege of participating in the Intersections Summit hosted by Milwaukee Repertory Theater. It was a heady gathering of community engagement practitioners from theaters (mostly) across the U.S. As frequently happens, the conference sparked a number of thoughts. One has to do with the essence of the convening, the word "engagement." Engagement is a problematic word; the way it gets used frequently prevents people from … [Read more...]
Frames
Last September I presented two workshops on community engagement for ArtsFund Seattle. One was for board members, the other for staff of arts organizations. It was only recently that I was provided feedback from the evaluations. The board workshop was very well received. The responses about the workshop for staff were, as we used to say in academia, bimodal. The number of extremely enthusiastic and highly negative comments was similar. In … [Read more...]
Systemically Privileged
People concerned about issues related to the arts and equity (funding is just one area) have used many terms to describe the juggernaut that is the world of symphonies, ballet companies, museums, and theaters. Most of the terminology used is either offensive or absurdly complex (and/or unwieldy). “Mainstream” illustrates the former. It implies this Eurocentric world to be the standard, the “normal.” It places it at the center, marginalizing those … [Read more...]
Education and Engagement
Speaking of education and engagement (as I did in my last post, External Connections), there is a topic (or two or three) specific to them that probably bears addressing. Like marketing/sales and fundraising, education and engagement are externally oriented. However, since they do not necessarily have an immediate impact on the bottom line they can be viewed as less important in the arts organization hierarchy. In addition, they are both relative … [Read more...]
From Mileposts to Through Line
Mileposts are those small signs we see (or, usually, ignore) as we speed along the interstate that indicate how far we've travelled. It's only in the rarest instances that anyone pays them any attention. Some people probably never do. Arts organizations are event-driven. We maintain in our heads an often unacknowledged chronology of progress from one event to the next. We pay extreme attention to the content and production of each event but this … [Read more...]