“Perfect moments.” That’s the beautiful insight that David Ira Goldstein, the beloved Artistic Director Emeritus of Arizona Theatre Company shared with me during my tenure as his administrative partner as ATC’s Interim Managing Director. When the story is compelling… when the direction is inspired… when the actors’ delivery is flawless… when the set design is beautiful… when the sound is resonant… when the house is full... when the audience is … [Read more...]
What have you LEARNED from 2017?
No doubt you have worked hard. You have challenged your creativity, stretched every penny, and exhausted every option. Good job! So, in these last two weeks of this year, how about taking a moment to ask yourself: "What have I, and what has our organization, learned from this year? What will we do differently in 2018, as a result." To start the new year on the right foot, here's a little holiday gift you can give yourself right now: … [Read more...]
Resilience: The Spirit of 9/12
On September 12, 2001, the theater was dark, the museum galleries were empty and the phones didn't ring. I was a shared-services marketing director then - with responsibilities to sell subscriptions and single tickets at the dawn of the Scottsdale Center for the Performing Arts' new season as well as to launch the new season of the not-quite-2-year-old Scottsdale Museum of Contemporary Art. We remember the fear and uncertainty of 9/11. … [Read more...]
Can you be Optimistic for just 90 Minutes?
How will the world be different in 5 years? That's the question I'll ask leaders of arts & cultural organizations in a series of FutureCast exercises I'll be facilitating around the country starting next month.* When the program was conceived last Spring, its intention felt timely, refreshing, and productive - to study the trajectories of demographics, technology, and the economy (and more!) and imagine the exciting opportunities ahead … [Read more...]
What is Audience Engagement? (Part 3)
This is SUCH a great thought-provoking conversation, I'm thrilled for it to continue… Again, delighted (and grateful) to share the wisdom of respected friends and colleagues on the question: What is the meaning of the word “engagement”? And how does an arts organization know if it is succeeding? ————- Bob Booker – Executive Director of the Arizona Commission on the Arts When two people make a statement of love, support, and promise to … [Read more...]
A Beautiful Ritual
A simple observation from the proceedings of the FIFA World Cup: Upon entering the stadium, each team is accompanied by a phalanx of children - each holding hands with a player. It's a beautiful ritual. To the child, it's a beautiful opportunity to stand upon one of the greatest of world stages and feel the energy as some of the world's most elite athletes prepare to perform at the highest of levels. I don't know how they're selected, or … [Read more...]
Speaking, Writing and a little Arts Marketing Haiku
I can rub my tummy and pat my head. I always thought that the list of things I can do simultaneously was vast. Chew gum and walk? Yes. Watch Netflix on my iPhone while jogging on the treadmill at the gym? Sure did - for the entire administration of Jed Bartlet, no less! Play a round of Facebook Scrabble while doing just about anything else (except DRIVING, of course) - Absolutely! So, I was shocked and dismayed to discover that I do not … [Read more...]
“Erosion of Arts Participation” is the WRONG Headline
As a child, one of my favorite picture books* told the story of six field mice that visit a barn. At the end of the day, they are completely unable to reconcile what they have observed (a cow) because each has seen it from a different perspective - left side, front, bottom, right side, back & top. The story comes to mind as I've downloaded the just-published National Endowment for the Arts' 2012 Survey of Public Participation in the … [Read more...]
“Lab Tests” Assess Health of Arts & Cultural Organizations
In one of my favorite Star Trek (original series) moments, Dr. McCoy eschews his abundant technology and tells a reluctant patient to open his mouth, "The machine is capable of almost anything but I'll still put my trust in a healthy set of tonsils." Today's arts & cultural organizations would be wise to do the same. While the analytic capabilities of so many websites and ticketing systems are immense, it's not unusual for arts & … [Read more...]
The Drive to Audience Avenue
Please let me invite you to visit the new and just-launched website of my company, Audience Avenue: www.AudienceAvenue.com. If your priority is audience-building, then you'll be happy to find a central location for new ideas, practical applications, important resources and the connection of similarly interested people from throughout the arts & cultural sector. In my hopes & dreams, this is the first step toward the idea of a Massive … [Read more...]