I wasn’t at the National Performing Arts Convention in Denver last week, but I’ve faithfully read the strategies for the future that the conference produced. (If you follow the link, keep scrolling down to read all the strategies that were proposed.)
And the whole thing, I have to say, makes me a little sad. Everyone — and this includes friends of mine, people I respect and have known for years — got so excited. Which is natural. You meet in a supportive environment, you’ve all got the same goals (boost the performing arts!), procedures are developed for constructive talk. So of course you come up with hopes and plans:
Organize a national media campaign with celebrity spokespersons, catchy slogans (e.g. “Got Milk”), unified message, and compelling stories!
Create a Department of Culture/Cabinet-level position which is responsible for implementing a national arts policy!
Forge partnerships with other sectors to identify how the arts can serve community needs!
Create multi-media marketing strategies (including YouTube, Facebook) to communicate and demonstrate value and relevance!
The exclamation points are mine, and of course there were many more ideas. But what was missing from all of this was any discussion of the world in which these initiatives will have to be launched. And without that discussion, how can anybody know which of the many ideas presented are likely to work? Just imagine a commercial company making plans to promote a product. Wouldn’t they do market research? Wouldn’t they want to know what people think of the product, and what things about the product might (or might not) be appealing?
And yet here we have the arts — an endeavor that most people involved would think was far more important than a mere commercial marketing campaign — and all we bring to it is (forgive me) unfocused amateur enthusiasm. Organize a media campaign! Well, what’s it going to say? OK, fine, leave that to the professionals who’ll eventually run it. But if you yourself have no idea, how will you know whether the professionals will make sensible plans? (And, by the way, who’s going to pay for this campaign? It’s going to be expensive.)
What’s going on here, I think, is something I’ve pointed out before. (And also here.) People in the arts won’t talk about what the outside world is really like. What they like to do is go running down a hall of mirrors, shouting out in great excitement. The arts are wonderful! If only people knew that! If only people were exposed to the arts, then they’d love us! And so plans are made for eager, not-quite-thought-about-enough exposure.
And meanwhile, out in the rest of the world, people have no problem in principle with the arts, but they’re also deeply into popular culture, which has (long, long, long ago) evolved art of its own. They don’t make distinctions, any more, between high and popular art. They don’t think anything’s missing from their lives because they don’t spend time enough with everything that people in the arts promote. If you want them to go to opera more, or dance concerts, or theater, one job you’ll have to do is to persuade them that they’ll get something as smart and as deeply connected to their lives as The Sopranos or The Wire.
A lot of arts marketing and advocacy — just look at classical music marketing, which might be effective for the core audience, but is absolutely feeble otherwise — doesn’t come near to doing this. But people in the arts don’t seem to notice, because they’ve conveniently assumed that popular culture is shallow, weak…oh, you know the drill.
You can read people saying, for example (I won’t name any names here) that our current culture leaves no room for thought or for reflection. This might be followed, in one example I can think of (again no names), with suggestions for ways that classical musicians can learn to think — to deeply reflect — on what they do. Meanwhile, newspapers and magazines and TV shows bring us interviews with movie actors, film directors, TV producers, and pop musicians, all of them thoughtful, all of them deeply pondering the issues in their work. But apparently some of us are blind to that.
Enough. There are some useful cautions about the convention from my fellow ArtsJournal blogger Andrew Taylor, who was there. (Scroll down to find the post called “”Changing the players, and the game.” I’d go further than he does, and I want to be particularly clear in saying that my ideas are mine, and his may be quite different. But I’m glad he said the following:
Being unique, under appreciated, and in constant jeopardy seem to be part of our DNA now in the nonprofit performing arts, whether or not the evidence supports the assumptions. And our perception of commercial entertainment as the ”other” and the ”enemy” still block our larger understanding of our work.
And:
So much of the conversation in Denver was driven by frustration with the lack of perceived resonance, value, and importance of what the performing arts do for society. Government doesn’t support us enough. Schools don’t work hard enough to sustain and integrate arts education. Audiences don’t spend enough on our tickets. We tended to blame the outsiders for this problem — if they only understood us, they would value us — but every now and then someone would ask the deeper question: Are we telling our story well? Are we building our story on the values and interests of our community? Are we being as compelling and clear in our organizational narratives as we are on our stages?
These are crucially important issues. We’ve got to break out of our hall of mirrors, and start living in the same world as the people we say we want to reach.
Maryann Devine says
90% of the strategies seem to describe efforts that have been in progress for years, or if not, should be. It could have been written 10 years ago or more.
It frustrates me that our ideas for change are always colored by the notion that, given the right ad campaign or outreach effort, people or elected officials will experience an epiphany and suddenly adopt our values and passions. It’s a born-again philosophy of arts marketing and advocacy.
We refuse to meet people where they are: find out their needs and start learning where the arts and our particular genre might fit in, including as a means of amateur self-expression.
I always come back to the findings in the Knight Foundation’s Magic of Music Final Report, in which we learn that 60% of adults surveyed expressed an interest in classical music, but most of them preferred to listen to it in, not the concert hall, but… the car. Those people indeed have classical music needs, and they’re already being met.
Elizabeth Cornell says
Indeed, there is much reason for concern. One persistent problem in the symphony orchestra world centers on the repertoire being offered. While there is an occasional performance of a work by a living composer, the programming is almost purely historical.
Concert music composer David Sartor, a practical and very listenable composer if ever there was one, makes some good observations in his blog (http://blog.davidsartor.com/) on this subject:
"At one time, before the recording industry came into maturity, the only way to keep the historical repertoire alive was to perform it repeatedly, in large towns and small. This is no longer the case, yet far too many orchestras see themselves primarily as keepers of that historical flame. In fact, a successful conductor once said that in a 40+ year career he had not yet been faced with conducting any work that was not already old when he began his college studies!"
and
"I firmly believe historical music still has the power to enthrall and uplift audiences, but this power is greatly leveraged when old works are performed alongside an equal number of contemporary and vital works by today’s concert music composers. Failing this approach, today’s audiences soon learn that despite the big screen monitors, clever pre-concert events and flashy four-color brochures, what they being offered is in its essence a purely historical product. And, forced to choose between repackaged Dickens and even a moderately good contemporary suspense novel, most will pick the modern novel every time."
Frankly, we are blessed with many concert music composers who write listenable and audience-friendly works for orchestra, but there is a widely held belief among the choosers that audiences just won;t like anything written past 1940 or so. Therefore, they find themselves in the position of trying to sell an aging and unchanging repertoire to a new audience – a losing proposition if ever there was one!
Galen H. Brown says
Great points as usual Greg. I just want to add one thing:
“Organize a national media campaign with celebrity spokespersons, catchy slogans (e.g. “Got Milk”), unified message, and compelling stories!”
Not just a silly idea, but a terrible idea. The premise of those media campaigns is that the product is good for you, and that consuming it will make you better. Milk is healthy, and adding more milk to your diet will make you healthier. Running a similar campaign for classical music would have the same sort of premise, but that attitude that classical music is better for you than the alternative plays into the perception of elitism and is just plain offensive and untrue. Any sales pitch which relies on telling prospective audiences that classical muic is better than popular music is counterproductive.
None of which is to say that classical music doesn’t need a national media strategy-just that it shouldn’t be an “outreach” or “public service” style campaign. Nor can it be based on generic “classical music is awesome” messaging. You don’t ever see “soft drinks are great!” ads, you see ads for individual products and the combined effect is to persuade people that soft drinks are great. Advertising a whole genre or category plays as desperate.
-Galen
PS Great to finally meet you in person at Bang on a Can.
Doug Fox says
Greg,
Excellent post. Maybe the structure of this town hall meeting was part of the reason that there appears to have been little discussion of how these ideas would actually be implemented and which ideas would likely fare the best. The primary emphasis could have been on the process of idea generation and not really an assessment of feasibility. I wasn’t there either – so I’m speculating.
What did strike me about the main categories of discussion and the agreed upon strategies is that, unfortunately, I’ve heard these ideas before. I don’t feel that new, innovative ideas were added to the mix and considered for discussion – at least the ones that percolated to the top that we can read about on the conference blog.
I wrote a post critical of the NPAC Internet and blogging strategy, which conference was kind enough to post to their blog along with related commentary.
Peet says
This paradigm–civilization vs. barbarianism–has existed for years. Is the concert hall a museum or just a punk rock venue with better architecture? Rules of thumb apply more than scientific evidence. It’s a spectrum more than two opposing camps, and people are going to fall somewhere along a spectrum. Thing is, there may be some very articulate commercial artists, but they’re the exception. We can drag Radiohead and Weezer into the concert hall, and make a one-off splash, but what are the benefits and what are the costs? The sheer “otherness” of serious music is it’s main attraction. It has relevance because it is NOT what people get on a daily basis. Attempts to make serious music, and I specifically mean the traditional Western Canon, somehow popular through whatever means (naive marketing plans, artificial excitement driven by celebrities, integration of top-selling commercial artists within the framework of standard programming) miss the point. It is not meant to be popular. A drive to be popular is an economic issue, not an artistic issue. Trying to mask a desire for financial stability by making a spurious case for generally inferior music won’t help.
Suzanne Derringer says
Hi, Greg –
Excellent post as usual, and the readers’ comments as well.
All I can add is an observation on marketing classical music. There’s a big ad poster in DC at the moment – I have seen it at bus-stops – for WETA, the all-classical DC radio station. Smiling, pleasant grey-haired man in his 50s, who says (I’m paraphrasing slightly, didn’t memorize the ad copy): “Some people think that classical music is relaxing or soothing. I find it stimulating. Mozart wakes me up. Haydn makes me happy. And Bach just makes me glad to be alive.”
“Classical” music, at least in this context, meaning Bach to Mozart – nothing in the past two centuries at all! And the poster-boy? Rather on the young side of the “classical” audience these days.
This is WETA preaching to its core audience; it doesn’t expand it.
This spring, the final concert of a long-running chamber music series, originally based at NIH, took place: Schubert’s “Schwannengesang” was sung for the Foundation for Advanced Education in the Sciences. The series literally died of old age. The remnants of the formerly much larger audience were truly elderly.
WETA’s approach is a prime example of the wrong way to go.
Peet says
Points well taken Greg, I make my sweeping generalizations based on my (limited) interaction with everything we think of as popular music. American Idol. The vast sea of Classic Rock acts still touring the same venues with the same sets from when I first heard them 30 years ago. Scanning rock fan mags and reading an unchanged dialectic. In so many ways, pop culture is as fossilized as opera. The standard of “intelligent work” can be found in a lot of places, but one reason I abandoned the nightclub for the concert hall is that I found more intelligent work there. Plus the fact that I can get good seats for 1/4 the price, don’t get frisked when I walk in the door, and don’t have to smell piss, vomit, and dope for two hours. Seeping generalizations sure, but odds are I would become more enlightened about music spending time with a the oboe player from a randomly chosen community symphony than with the bass player from a randomly chosen pop/rock act. Not in all cases, sure, but I think the rule of thumb holds. It’s a gray area, but I always go back to a discussion I had when I worked in a record store. Another employee couldn’t understand why i was uninterested in new rock/pop/commercial/whatever. My argument at the time: I haven’t heard the whole Ring Cycle yet. How can I possibly justify spending time listening to yet another flavor-of-the-month? The burden is on newer artists to defend their relevance to me, not on me to defend Wagner to them.
I don’t think of a “pure world of art” as much as I think of an aspirational goal to be inspired, enlightened, emotionally touched. To generalize again, composed music performed live on acoustic instruments does that more effectively for me than amplified electronic music that relies heavily on recording technique. Personal preference. As for the propgramming restraints a typical symphony operates under, sure, they have to annually program the Tchaikovsky violin concerto, just as much as the latest Beach Boys iteration has to play Fun Fun Fun. But if you had to spend 30 years listening to one of those two…
Peet says
In my Beach Boys analogy, I was refering to the actual band. But I get your point.
I’ll admit, I don’t seek out serious rock publications. Just the lurid stuff with photo montages of Ronnie James Dio and performers from Slipknot on the cover. Lists of the 100 greatest metal solos. It allows me not to have to take it seriously. But, in the interest of openness, I’m willing to put my ears in your hands. On my desk, I have an unopened boxed set of Olivier Messiaen. Instead of opening that, I should go to my local Borders and pick up a copy of….???? And why?
Ian David Moss says
Hi Greg,
Good points here. I will say that the discussion at the tables during the caucus process, at least in my experience, was of a considerably higher caliber than the final “results” would seem to indicate. That said, your critiques of the giant ad campaign approach are spot-on. In fact, I posted a follow-up on my blog that shows that during the heyday of the famous “Got Milk?” campaign, milk consumption actually declined in the US.
http://createquity.blogspot.com/2008/06/got-milk.html
Hi, Ian, and thanks for this. I’d love to know more about the discussion you were in — the things that were higher caliber, but didn’t make it into the final summary. Which evidently was compiled, in effect, by voting, because each suggestion on the list is accompanied by a number, the percentage of people who supported it. Maybe I should have said that nothing scored much higher than 20%, including the idea for a cabinet-level arts office, which I said was by far the favorite. It was, in the sense that it finished far ahead of the second most popular suggestion, but it still only got minority support. (The flip side of this, of course, was that really grounded suggestions appeared to have gotten very little support at all.)
Ian David Moss says
Actually, Greg, if you look closely again at the NPAC blog, you’ll see that the cabinet post idea actually came in second (at 23%) behind the Got Milk campaign (at 27%). Full disclosure: our table actually felt the cabinet post was a strong idea, although I don’t think I ended up voting for it. Yes, it’s probably the least realistic of all of them, but my sense is that state and local governments are starting to become more savvy to the value of the arts at least on an economic level: look at Massachusetts, for example, which recently appointed a Culture Czar to its Office of Business Development. It’s not such a huge leap from that to having something on the national level. And from having attended several of these kinds of sessions over the past year, I’ve come to believe that a greater involvement in the political process, along with actual engagement with actual politicians, is one of the key missing elements here. At a recent event called “Saving Our Cultural Capital” in NYC, Manhattan Borough President Scott Stringer highlighted how something called the Industrial and Commercial Incentive Program gives millions of dollars to subsidize for-profit businesses that really don’t need any help from the city, such as the Toys ‘R Us in Times Square. There are a lot of instances like that where being connected to what’s going on politically can help us to advocate effectively on behalf of the arts getting a fair shake from the money that’s already there.
As for the conversations at the table, I wasn’t taking notes on them since somebody else was doing that, so I unfortunately can’t be too specific. What I will say is that the ideas that were shared were done so with considerable nuance and refinement, nuance that was lost when those ideas had to be submitted to the gathering committee in the form of one-sentence soundbites. That’s a flaw of the process more than anything else, I’ve come to believe. Though I agree that some of the ideas that made it to the final round were indeed pretty stupid, I think it’s unfair to make assumptions about the expertise and savvy of all the attendees based on those results–a lot of folks there were just as unhappy as you with the final voting. (Also, you should know that there were myriad technical difficulties during the final session with the voting machines and I believe we were supposed to have been able to choose more than one option, which might have changed things quite a bit.)
Dave Irwin says
I think Maryann is on to something here with the suggestion that lots of people can get their quota of classical music on the radio. I look at the faculty here at the college, and these are sharp, educated, and aware folks. They don’t come to our departmental concerts, and I see very few of them at the orchestra concerts in St. Pete.
I think the typical young faculty member is so oversubscribed and stressed out that they don’t have the time and energy to get in that car, drive downtown, park, and walk to seats in a concert hall, where they will sit for two hours. Perhaps to see a Broadway blockbuster or a boilerplate rock band in the hockey arena in Tampa, but not for the orchestra. One exception to that would be stuff like Messiah and the Beethoven Ninth, as choral things sell well here.
My students will go if they are helped with tickets and transportation. They are even expressing an interest in opera!
Rob Bettmann says
I think some the amatuerism that you not is simply immaturity. There is a lack of understanding of what happens where rubber meets road.
One find this at all levels of the policy world. Those making education policy frequently aren’t making it with full realization of what the conditions, the site, of implementation is.
And yet, like politicians, artists must be hopeful. Aware of what they cannot do, and at the same time ignoring the road, and focusing on the rubber.
I’m working on a piece looking at the use of internet in the performing arts, considering it specifically in relation to Louis Sullivan, and the theory ‘form follows function’. Perhaps you’d be willing to offer a comment.
Huff35Alma says
People all over the world take the personal loans in various banks, because it is simple.